Logo
Logo
English
Deutsch Deutsch English English
FAQ Create new Ticket Register Login
English
Deutsch Deutsch English English

How can we help you?

New support ticket
Check ticket status
+49 9343 60148-550
  • Phones

    Questions and answers related to i.safe MOBILE phones

  • Tablets

    Question and answers related to i.safe MOBILE tablets

  • Smart Devices

    Question and answers related to i.safe MOBILE Smart Devices like IS120.x; IS-SW1.1

  • General

    i.safe MOBILE product related and general questions and answers

  • Add-Ons and Accessories

    Questions and answers related to i.safe MOBILE accessories and add-on devices

Phones 5
  • How do I take a screenshot?
  • Where is the NFC antenna for contactless data transmission?
  • Why does my Mobile Phone keep switching on and off?
  • Where is the NFC antenna for contactless data transmission on the IS655.x?
  • Why is the device display deactivated during a telephone call?
Tablets 5
  • Why does the NFC function not work when the display is locked?
  • How do I uninstall the CustomKey App?
  • Will there be an update for the IS910.x to Android 9 (Pie)?
  • How do I charge the tablet?
  • How do I insert the SIM and microSD card in the tablet?
Smart Devices 7
  • How do I deactivate the torch?
  • How do I reactivate a frozen display?
  • How do I assign the speed dialling keys?
  • How do I fix network connection problems?
  • What can I do if the battery discharges within a short time?
See all 7 articles
General 26
  • How do I clear the memory of the IS-MP.1?
  • How long can I use the i.safe MOBILE repair service?
  • Can I replace defective parts on my i.safe MOBILE product myself?
  • Which is the password for preinstalled Lone-Worker-Protection (LWP)?
  • Where can I find the certificates/approvals for my i.safe MOBILE product?
See all 26 articles
Add-Ons and Accessories 6
  • How do I connect i.safe MOBILE BT HID App with PC?
  • How does the IS530.x receive the data from the IS-TH1xx.x?
  • How do I programme the IS-TH1xx.x?
  • How do I reset the IS-TH1xx.x to factory settings?
  • How do I initiate IS-TC1A.x on the IS530.x?
See all 6 articles

© by

General Terms and Conditions   Imprint   Privacy Policy